Shipping Policy
Domestic Shipping (New Zealand):
We aim to make your shopping experience as seamless as possible. Please see our shipping terms below:
- Free Standard Shipping: Enjoy free shipping on all orders over $100 to a single New Zealand address.
- Flat Rate Shipping: A flat rate of $9 NZD applies to all orders under $100.
- Processing Time: Orders are processed within 1–2 business days.
- Delivery Timeframes:
Auckland
Delivery is 1-2 working days
North Island
Delivery is 1-2 working days
2 Day between Islands
Delivery is 2nd business day by 12 noon between islands.
Rural
Delivery to rural addresses by 6pm. Note that this service may add an additional day to our normal standard and a signature may not be able to be obtained.
Please note that delivery times may vary during peak periods or due to courier delays beyond our control.
Order Tracking - Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress.
Shipping address - Please double-check your shipping details before placing your order.
Accurate address information helps ensure your parcel arrives safely and on time. Unfortunately, we’re unable to take responsibility for delays or lost parcels caused by incorrect or incomplete address details.
Questions or Concerns? If you have any questions about your shipment, feel free to contact us at [your email] or through our Contact Us page.